Contact Information

We'd Love to Hear from You

Getting in Touch with COTA is Easy

We would love to hear from you. Please send us a message by completing the form below. A member of the COTA team will respond as soon as possible. Or you can reach us via phone, in person or on social media, by using the information listed below. We look forward to speaking with you.

    * Indicates a required field

    Do you have questions? Get answers to the most commonly asked questions by reading our FAQ.

    Did you lose something? Learn more about what you can do by viewing our Lost and Found procedure.

    We're here for you

    By Phone

    Customer Care: 614-228-1776

    TTY/TTD: 614-275-5878

    Mobility Services: 614-275-5828

    Customer Care Phone Hours

    Mon-Fri: 6:00 a.m. - 9:00 p.m.

    Sat Sun: 8:00 a.m. – 6:00 p.m.

    Holidays: 8:00 a.m. – 5:00 p.m.

    In Person

    Customer Experience Center
    William J. Lhota Building
    33 N. High St.
    Columbus, Ohio 43215

    Customer Experience Center Hours
    Mon-Fri: 8:00 a.m. – 5:00 p.m.

    Mobility Services

    1330 Fields Ave.
    Columbus, Ohio 43201

    Learn More About Mobility Services