Careers at COTA

Your Calling Could Be At COTA

At COTA, we’re committed to moving people forward. When you join us, you become part of a people-first company that’s focused on building a diverse, equitable and inclusive workforce. So no matter your education, training or skill set, we’re committed to helping you succeed. Consider making your next career move at COTA. Our wide variety of positions include:

  • Transit Operator
  • Mechanic or Technician
  • Coach Cleaner
  • Customer Service Representative
  • Administrative Staff (Innovation, Development, Marketing, Information Technology, Human Resources, Finance, Operations, Legal, Government Affairs & Communications), and more

With COTA, the road ahead is full of possibilities. Take a moment to see for yourself. Thank you for your interest in COTA! If you have questions, please contact our Talent Acquisition Team at

Our Benefits Help Smooth the Road Ahead

Full-Time Employees

Full-time employees have access to medical, dental, and vision benefits.

Medical/Prescription Insurance

We offer a rich Medical/Prescription benefit plan through Medical Mutual of Ohio with shared employer and employee premiums. Eligible employees who have other Medical Insurance may waive this coverage and receive an opt out payment.

Dental Insurance

We provide Dental benefits through Delta Dental of Ohio with shared employer and employee premiums.

Vision Insurance

Our Vision benefits are managed through Medical Mutual of Ohio and include shared employer and employee premiums.

Health Flexible Spending Account

Employees may save money by making pre-tax contributions to a Health Flexible Spending Account to be used for eligible medical expenses incurred by the employee and their dependents. These accounts are managed by Chard Snyder and expenses can be paid with the Benny prepaid benefit card or claims may be submitted by e-mail, fax, online or U.S. mail.

Dependent Care Spending Account

Employees can make pre-tax contributions to a Dependent Care Spending Account to be used for the care of dependent children under the age of 13 or dependents of any age who are unable to care for themselves.

Basic Life Insurance and Accidental Death & Dismemberment Insurance

We provide policies of $50,000 in Basic Life Insurance as well $50,000 in Accidental Death & Dismemberment for eligible Union employees. Eligible Non-Union employees are provided policies of 2 times the employee’s basic annual earnings, up to a maximum of $150,000, in Basic Life Insurance as well as Accidental Death & Dismemberment.

Short-Term Disability

Eligible employees experiencing a disability from a covered injury, sickness or pregnancy may receive short term income protection beginning on the 8th day of disability and may continue up until the 180th day.

Long-Term Disability

Long-Term Disability is provided for eligible Non-Union employees for covered absences of more than 6 months and may continue until the employee is no longer disabled, reaches age 70, or retires.

Biometric Screening & Wellness Opportunities

We partner with Alyfe to offer comprehensive biometric screening, which can encourage a healthy lifestyle and personal health awareness. Participation in this program gives employees a health insurance premium reduction.

Fitness & Wellness Reimbursement

COTA employees may receive reimbursement for participation in approved fitness and wellness programs that encourage and support developing healthier lifestyles.

Tuition Reimbursement

We offer Tuition Reimbursement to all full-time employees who have at least one year of tenure with the company.

Full- and Part-Time Employees

The following benefits are available to all employees.

Employee Assistance Program

COTA’s EAP through GuidanceResources provides free confidential counseling services for employees and their dependents, as well as support, resources and information for a wide variety of personal and work-life issues.

Supplemental Insurance Benefits

We offer supplemental Life, Accidental Death & Dismemberment, Dental, Vision, MetLife, and Whole Life Insurance options. Premiums are paid by direct payroll deduction.

Credit Unions

COTA employees are given the opportunity to use the CME Federal Credit Union and Bridge Credit Union that offer various accounts, credit cards and loan services.


As a public employer, all COTA employees are members of the Ohio Public Employees Retirement System (OPERS), which provides benefits for retirees, surviving spouses, dependent children and dependent parents.

457(b) Deferred Compensation Plan

Employees may elect to use Ohio Deferred Compensation to save and invest money in a tax-deferred account that can help them prepare for retirement.

Personal Training and Development

We promote learning and development across the organization. Training starts with onboarding for new hires to continued development of the tenured employees and Leadership Team. Training includes Soft Skills Training, Leadership Training, Compliance Training and Technical Training.

Job Advancement

We give current employees priority consideration for advancement within the company. All open positions are posted internally at all COTA locations for a one-week period.

Performance Incentive Compensation (PIC) Program

The PIC program is used to recognize and reward employees for achieving outstanding Authority-wide performance and meeting objectives in expense control, ridership, on-time performance, customer satisfaction, service reliability and safe operations.

Wellness Programs

At COTA, we are committed to improving the health and well-being of all our employees. On-site wellness programs and opportunities include fitness centers, free produce events, regular cooking classes/demonstrations, chair massages, fitness and sports competitions, annual preventative screenings, dietician and health coach visits, financial wellness seminars, and online portals and newsletters for tracking upcoming events.

Bright Horizons

COTA understands that work-life balance can be a challenge in our industry. Employees have access to resources through Bright Horizons in enhanced family support through tutoring and distance learning, back-up care for children or adults/elders, pet care, housekeeping and more.

Additional Benefits

Employees also enjoy free bus passes, vacations, holidays and sick pay.

We Could Be a Winning Combination

COTA consistently earns industry recognition as one of the best places to work.

  • 2020 Best Companies for Women to Advance List – Learn More
  • 2020 Outstanding Public Transportation System Achievement Award by the American Public Transportation Association – Learn More
  • 2020 Diversity in Business Awards honoree in the Outstanding Diversity Organization category – Learn More
  • 2019 Healthy Worksite Gold level Award from the Healthy Business Council of Ohio – Learn More
  • 2019 Wonderful Workplaces for Young Professionals – Learn More
  • 2018 Outstanding Public Transportation System Achievement Award by the American Public Transportation Association
  • 2018 Ohio Department of Transportation Civil Rights Transportation Symposium Transit System of the Year
  • 2017 HR Excellence Award for Team Excellence
  • 2017 and 2018 Columbus Business First, Honoree for Healthiest Large Employer in Central Ohio – Learn More



Thank you for your interest in COTA! If you have questions, please contact our Talent Acquisition Team at

Support That Values Your Service to our Country

At COTA, we value the service veterans and their family members have given to our country and supports the hiring of veterans, returning service members and military spouses. If you are a disabled veteran (or any other person with a disability) applying for a career with COTA and need assistance with our application process, please contact our Diversity and EEO Administrator.

We Know That COTA Is Better Together

Our Affirmative Action Policy Statement

COTA provides equal employment opportunity to all employees regardless of race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, military or veteran status or any other protected class, except where a bona fide occupational qualification exists for a specified position. This policy affects all employment and personnel practices, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Under COTA’s EEO Program, discrimination in any terms, conditions and/or privileges of employment is forbidden. All employees and applicants have the right to file complaints alleging discrimination. Retaliation, intimidation, coercion, discrimination or harassment in any manner against an individual who files a charge or complaint of discrimination, participates in an employment discrimination proceeding or otherwise engages in protected activity is strictly prohibited and will not be tolerated.

COTA desires not to merely refrain from employment discrimination as required by the various federal and state laws, but to take positive affirmative action including goals and timetables to realize a full equal employment opportunity for the above protected groups. Accordingly, COTA is committed to develop a written nondiscrimination program that sets forth the policies, practices and procedures to which it is committed. As such, any employee or applicant for employment shall be permitted to inspect the EEO Program upon request.

Furthermore, COTA is committed to providing reasonable accommodations to applicants and employees who need them due to a disability or to practice or observe their religion, absent undue hardship.

As the President and Chief Executive Officer, I endorse and maintain overall responsibility and accountability for COTA’s compliance with its EEO Policy and Program. All COTA executives, management and supervisory personnel, however, share in the responsibility for implementing and monitoring this EEO Policy and Program within their respective areas and will be assigned specific tasks to ensure compliance is achieved. COTA will evaluate its managers’ and supervisors’ performance on their successful implementation of COTA’s policies and procedures, in the same way COTA assesses their performance regarding other agency goals. I have appointed Sinthea Mondesir as COTA’s EEO Officer to handle the day-to-day management of the EEO Program, including program preparation, monitoring and compliance. Additionally, I have appointed Stephanie Pulliam as COTA’s EEO Investigatory Officer to effectively handle any EEO related investigations. Both EEO Officers report directly to me and act with my authority with all levels of management, labor unions and employees. Any individual who has questions regarding program preparation, monitoring, and compliance should contact Ms. Mondesir at (614) 308-4394. Any employee or applicant who believes they have received discriminatory treatment should contact Ms. Pulliam at within thirty (30) days.

I am personally committed to a workplace that acts upon its daily responsibility to treat all applicants and employees with dignity and respect and believe the successful achievement of EEO goals will provide benefits to COTA through fuller utilization and development of previously under-utilized human resources.

Joanna Pinkerton, President/CEO


Signed Statement (PDF)